KR MAPS / PRESS — HELP
Convert your photos to JPG
Newer iPhones save photos in Apple’s HEIC format. It keeps files small and looks great on Apple devices — but Chrome, Edge and Firefox on Windows can’t open it, so those photos can’t go into your printed book from there. Converting them to JPG takes a couple of minutes, and everything about the photo — including the location info that draws your maps — comes along.
On Windows — if the photos are already on your computer
- Double-click the photo so it opens in the Photos app. If Windows says it can’t open the file, install the free “HEIF Image Extensions” from the Microsoft Store first (some photos also ask for “HEVC Video Extensions”).
- Click the … (three dots) menu at the top and choose Save as.
- In the “Save as type” box, pick JPG and save.
- Back in the book builder, add the JPG versions — they’ll slot into your trip like any other photo.
Converting several? Select them all in the folder, right-click, and look for Convert to JPG — newer versions of Windows 11 offer it right in the menu.
On your iPhone — before you copy photos to the computer
- Open Settings and go to Photos.
- Scroll to Transfer to Mac or PC and choose Automatic. Photos now convert to JPG on their own whenever you copy them over a cable — location and dates included.
- Want new photos saved as JPG from now on? In Settings → Camera → Formats, choose Most Compatible.
Or skip converting entirely
Open this same book in Safari on your iPhone or Mac — HEIC photos work there automatically. In the builder, tap Save to get your book link, open that link in Safari, and carry on where you left off.
One thing to avoid: converting photos by emailing them to yourself or sending them through WhatsApp. Those routes do make JPGs — but they strip out the photo’s location info, and that’s what draws the maps and routes in your book.